Not A Bug House Customization Is MESSED. UP.

[Brosephine]

I don't know what happened... maybe the new patch? This is going to take some explaining.
First, I noticed that all houses around the house I was customizing disappeared when I entered customization mode. This has never happened before. Also, my client has crashed twice in customization mode today, and the system seems to be super messed up now. The main issue I noticed was staircase placement inside a house. See the screenshots below.



The screenshot above is perfectly normal. All is well. But then...



After you place the staircase, the top half disappears. Since deleting the stairs goes unit by unit, you have no way of deleting the top half of the staircase.

The next two screenshots illustrate the issue...



Here I am on the 2nd floor of the house. Look closely, and you'll see the tops of the staircases just hovering there, unsupported. There's no way to delete them because they are not visible on the 1st floor.



Ummmmmm........ !?!?

 

[Brosephine]

To answer your last question, here we have floating top stairs from an attempt to delete:



And they are still there when you re-enter customization mode. Essentially no way to delete stairs if you misplace them, short of clearing your entire house design.

 

[Brosephine]

Another thing I noticed is that you can't run out to the front of your house on the first floor and see all upper floors on the exterior of your house design anymore. That used to be a thing and was really nice because you could view your entire house design before submitting it.

 

[Brosephine]

Roofing is bugged too! Nothing above level 3 of roofs can be seen when placed. Maybe the roof is there, maybe it's not. Who knows? Levels 4, 5, and 6 either do not place or are not visible when placed.

 

[Brosephine]

I also have a sneaking suspicion that surrounding houses now being invisible in customization mode is what's impacting the visibility of the upper part of staircases and roofs. Since the last patch, anything that shows "another level" to the customized house is invisible.

 

[DewCono]

I can confirm that when designed my house (prior to moving) I could see the entirety of Magus house (this was in the past month). I could also see the entire staircases I used when placing it at the time as well.

 

[Dan]

Alright I cleaned this up to simply display the facts and screen shots.

I was wrong in my initial assumption of these issues and @Brosephine is correct. The houses should display and for whatever reason, with the newest UO client, there were changes to some housing packets it appears as no house code has been tweaked in a little while. These also seem to be affecting roofs and stairs. I reported it over at ServUO and am just waiting for @Dexter to take a look.

In the mean time could someone test the EC? Do these issues persist there too?

 

[Brosephine]

Can I download and use the EC without it messing up the classic client? I'm happy to do more testing but don't want to mess up my stuff by downloading the EC.

 

[Dan]

Yes both can be used with no issues.

Once you download and patch the EC you need this special installer to access it.
https://trueuo.com/index.php?resources/trueuo-enhanced-client-connector.25/

 

[Dan]

All of these issues are UO based and their team is tracking.

We have 0 control over it, as it is all closed source client side, so I have to mark this as Not A Bug.

https://forum.uo.com/discussion/218...roof-placement-level-3-when-customizing-house

I am MrNice on the UO forums.

Keep an eye out and report any new issues AFTER UO releases another patch.